We thank you for being a loyal Century 21 customer as we adjust our safety procedures related to COVID-19. Our facilities are regularly sanitized and personal protective equipment is worn by all on-site staff to ensure your orders are safely packed and shipped. There’s nothing more important to us than the well-being of our customers and employees and we appreciate your patience at this time. Due to high volume, delivery times may be longer than normal.
Shipping fees are calculated based upon the subtotal of the merchandise ordered. If your order is less than $75, the fee is $9.99 for standard ground shipping. If your order is $75 or more, you are entitled to free standard shipping. This threshold may change based on special promotions.
Premier C21STATUS Credit Card holders receive free shipping on select orders $50 and over and Elite on all orders—only for purchases made with C21STATUS Credit Cards: exclusions apply. See terms/conditions for details. Gift card orders that do not include merchandise ship free.
You should receive your order within 4-7 business days. Vintage LXRandCo, Zuo Mod, Gevril, GV2, JBW and TOV Furniture items ship GROUND SERVICE ONLY; allow up to 2 weeks for delivery, signature required.
Please note that if additional items are purchased in an order along with LXRandCo, Zuo Mod, Gevril, GV2, JBW and TOV Furniture those items can only be shipped via standard ground shipping.
Expedited Shipping: Expedited orders will be received in 2-3 business days. If you submit an order by 12pm EST Monday–Friday, your order will be processed and shipped the following business day and delivered via expedited shipping. We are unable to ship on weekends or holidays.
There is an additional cost of $25 for expedited shipping for orders $75 or more. If the subtotal of the order is less than $75, the fee is $34.99 for expedited shipping. Gift cards may also be expedited for a $25 fee.
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Generally we utilize UPS, but also partner with the United States Postal Service. The carrier details and tracking number will be included in your Shipping Confirmation email and also be posted in the "My Account" section when you are logged into the C21Stores.com website. Please note that all orders $500 and over require signature confirmation upon delivery.
Each order can only be shipped to one address at this time. If you wish to deliver to multiple addresses, please submit a separate order for each address.
Century 21 Department Store (C21Stores.com) has partnered with MyUS.com to offer convenient International Shipping. MyUS.com membership offers deeply discounted international shipping rates to more than 225 countries. They will provide you with a US street address, receive packages on your behalf and then ship your order overseas. MyUS.com also helps prepare customs paperwork for your shipments.
Click on this logo to sign up for a MyUS.com account.
Please note that some items cannot be shipped to international addresses and are not eligible for MyUS.com services. These restrictions include such items as pressurized cans (e.g., aerosol cans) and hazardous materials (e.g., nail polish). Additional restrictions may apply to your destination; the MyUS.com website has a complete list of prohibited items for different countries.
The unauthorized reselling or distribution of Century 21 Department Store (C21Stores.com) products is prohibited. Orders placed with the intention of exchanging money for product are against Century 21 Department Store’s company policy and we have alerts in our system setup to identify such orders. C21Stores.com reserves the right to cancel any order, without prior notification to the customer. Obtaining a MyUS.com membership does not bypass this company policy. If you would like clarification on whether your order is considered “reselling,” please contact our Customer Service Department at 877-350-2121, Monday–Friday 8:00am–6:00pm and Saturday 9:00am–5:00pm, Eastern Standard Time.
To place an order, call 1-888-221-2551, 7 days a week.
If you choose to use MyUS.com to forward your order outside of the continental United States, Alaska or Hawaii, then we consider their US address to be the destination for your order. Once our order safely reaches MyUS.com warehouses in the USA, they take responsibility for loss or damage to your order when shipping it internationally. We recommend that you review their insurance options for international shipments before you place your order.
Century 21 Department Store (C21Stores.com) has partnered with MyUS.com to offer convenient International Shipping. Please refer to MyUS.com for transit times from their facilities to your specific country.