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    Century 21 Stores Accessibility Statement

    We at Century 21 Stores are guided by our mission to revamp the traditional retail model, allowing shoppers to access designer brands at amazing prices. Our employees reflect our core values of “Respect, Teamwork, Honesty, Communicate, Grow, Positivity and Amaze.” This backdrop informs our accessibility statement.

    Century 21 Stores is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA and complying with the Department of Justice's Americans with Disabilities Act (ADA) Standards for Accessible Design, and other applicable regulations.

    To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. eSSENTIAL Accessibility's program evaluates and audits our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. eSSENTIAL Accessibility’s platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

    We want to hear from you if you encounter any accessibility barriers on our digital properties. To contact our Customer Support, email us at guestservice@c21stores.com, or call us at 877-350-2121

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